Shipping policy

We offer multiple shipping speeds that vary across countries because sometimes you can wait, and sometimes you can't. 

For all locations, please allow 1-3 business days for us to receive and process your order—you’ll get a shipment notification email with a tracking number as soon as your package ships.

You can find information on UK shipping here and International shipping to all other locations here.

 

7-10 business days

Standard: ($5.95, or free when you spend $40 or more, after promotions)

Additionally, you can find a full list of our international shipping locations and shipping timeframes here

 

Glossier currently ships to the 50 states and Puerto Rico as well as over 180 countries around the world.

Still not seeing Glossier where you live? Tag us @Glossier to let us know!

 

We know taxes and duties can be confusing! For details on how duties, taxes, or related fees are handled for our international shipping locations, please visit our International Page.

For orders going to the European Union, Mexico, Australia and New Zealand, all prices shown are inclusive of import duties and taxes. We collect the amount for tax and duty at checkout and our international fulfillment service provider will pay them when your order is cleared through customs (you won’t need to pay anything extra when your package is delivered). 

For all other countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DPU (Delivery at Place Unloaded).

Please note that if DPU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.

We may also collect relevant taxes and duties on international orders, depending on your destination country. 

If you have any questions or think you have been incorrectly charged, please email us at support@discountmakeup.shop and we can help!

We got you! Sometimes, the carrier takes 1–2 business days to register your shipment status, so we recommend allowing 48 hours for the tracking details to update. That said, if your tracking number isn’t updating or working at all, please reach out to us via support@discountmakeup.shop. We're always here to help!

For International processing and shipping times, visit our International Page.

In the US, fragrance is considered a Hazardous Material. This means that the U.S. Department of Transportation requires ground-only shipment due to air shipment restrictions and regulations. Unfortunately, this means any liquid fragrance cannot be shipped to Alaska, Hawaii, U.S. Territories, PO Boxes, or APO/ FPO addresses. All domestic orders containing fragrance must be shipped via standard ground shipping methods and cannot be shipped via expedited shipping methods.

Due to international shipping restrictions, alcohol-based fragrance products are unable to be shipped to certain countries or may be required to be shipped express (and may incur additional fees or a free shipping threshold). Please reach out to support@discountmakeup.shop if you have any questions about shipping restrictions.

For details on restricted shipping items in International locations please visit our International Page.